About Us

We are My Care Matters Health Services, a home care agency providing support to seniors, individuals with disabilities, and those with special needs throughout Langley. Our services cover everything from personal care and companionship to dementia care, palliative support, medication management, post-hospital recovery, and full 24/7 overnight care. We bring 30 years of combined experience in nursing and in-home care, and our team is on call every hour of every day. We also offer multilingual care services so your loved one can connect with their caregiver in the language they feel most at home in.

What Drives Us

For most families, deciding to bring in outside care for a loved one is not a straightforward moment. There are a lot of questions; who exactly is coming into the home, what will care look like from one day to the next, and will someone actually pick up the phone when something changes at 11pm. These are fair questions and we take them seriously. Our caregivers get to know each client as a person; their habits, their preferences, and the small details that make them feel comfortable. We don’t show up with a predetermined plan. We get to know your loved one first and build the care around them. Whether your family is in Willoughby, Walnut Grove, Fort Langley, or Murrayville, we’re here whenever you need us.

What We Believe

The person comes first: We don’t fit people into a standard care package. We learn what your loved one needs and build the plan around that; then we adjust it as things change.

Relationships matter: A good caregiver doesn’t just complete tasks. They show up consistently, build trust with your loved one, and become a familiar and reassuring presence in their day.

You stay informed: We keep families in the loop at every stage. If something changes with your loved one’s care, you’ll hear from us promptly and clearly. Get to know our care team here.

Screened and trained: Every caregiver goes through a thorough screening process including reference checks and a criminal record check before their first visit. Ongoing training keeps the standard of care consistent.

Our Home Care Services

• Personal Care: Support with bathing, grooming, dressing, oral care, toileting, skin care, and mobility; always provided with patience and respect for your loved one’s comfort and privacy
• Companionship: Meaningful visits, community outings, memory activities, and light physical activity to keep your loved one engaged, connected, and socially active
• Dementia Care: Consistent routine-based support at home; personal care, meal preparation, and calming activities that help your loved one feel safe and familiar in their own environment
• End-of-Life and Palliative Care: Gentle companionship, comfort-focused personal care, emotional support, and nursing care provided with dignity for your loved one and your family throughout this stage
• Home Support: Grocery runs, light housekeeping, and general household tasks that keep your loved one’s home running smoothly and comfortably
• Medication Management: Careful support with medication schedules and administration so your loved one stays safe and consistent with their health needs
• Nursing Care: Licensed nursing support at home for wound care, foot care, catheter care, colostomy care, medication administration, post-operative monitoring, and health assessments
• Post-Hospital Care: Practical recovery support and prescribed exercise programs for clients coming home after surgery or an extended hospital stay
• 24/7 and Overnight Care: Continuous personal care, companionship, home support, and medication management for clients who need someone present through the night and throughout the day

Home Care in Langley

Langley has a strong sense of community and a growing senior population spread across neighbourhoods like Brookswood, Aldergrove, Willoughby, and the historic streets of Fort Langley. Many seniors here have lived in the same home for years and have a clear preference for staying there as long as possible. We help make that a realistic and sustainable option. Langley’s diverse communities also mean that language can be a real barrier to finding the right care; our multilingual services are designed specifically for situations where a caregiver who speaks your loved one’s language makes all the difference in how comfortable and connected they feel at home.

What Families Usually Come to Us With

Families in Langley typically get in touch with us after one of a few things has shifted: a loved one has come home from the hospital and needs more support than family can manage alone; a senior in Walnut Grove or Murrayville has been getting by independently but is finding daily tasks increasingly difficult; or a family member living elsewhere needs a dependable local team to check in regularly and provide hands-on care. We also support families navigating dementia or end-of-life care who need consistent, compassionate help beyond what they can provide on their own. We always begin with a free in-home assessment; we come to you, we listen carefully, and we put together a care plan that reflects what we actually find. If you want to read through questions other families have asked before getting started, our FAQ page is a helpful place to begin.

Contact Us

If you’re thinking about home care for a loved one in Langley and want to talk it through, we’re straightforward to reach and happy to answer questions at whatever pace works for your family. No obligation, no pressure; just an open conversation about what care could look like. Contact us here or call us any time of day or night.

Phone: 778-608-4255 (24/7)

Email: [email protected]

Office: 501 – 3292 Production Way, Burnaby, BC V5A 4R4

30 Years Combined Experience • Multilingual Services • Free In-Home Assessment • 24/7 Availability